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Software Support Links


To request a service call or report an issue to Andora, please complete the form below. Use the message box to describe the issue in order to expedite service.


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Below are support links for various software applications installed by Andora Systems.


Andora Systems Access Control Customer Portal


Keyscan System VII –


IP and Port Scanner to view your current IP address

Remote Control Software for remote support, desktop sharing, and online meetings

Show My PC
(Check for latest version)

DVR Software




Home Automation

HAI Snaplink Android App

Control4 My Home Android App